The Photo
We accept any photo! For best results try select a bright, clear photo where the subjects (people or pets) are in the middle of the picture.
Struggling to decide on a photo? Upload 2 and our artists will pick the one they think will look best.
We offer portrait or landscape orientation on all our styles, sizes and frames. We will select whatever orientation the photo has been uploaded in unless requested otherwise. If requested, we can then rotate your image to fit your desired orientation.
Please email us any special requests at contact@nibaprints.com
Text, background, remove people/objects, colours. We can also merge photos together.
Request any customisations in the text box below your photo once you've uploaded it. Alternatively, email us at contact@nibaprints.com
Yes, email contact@nibaprints.com with your new photo.
If you've come from a social media app (such as facebook), click the 3 dots in the corner and select 'open in browser' this should allow you to upload without any problems. Alternatively, open the website up on another device such as a desktop/laptop.
The Process
Due to the personalized nature of our products, we cannot offer a preview before ordering. However, we do provide a preview within 2 days of receiving your order, allowing you to collaborate with us until you are satisfied.
We will send your artwork to your email within 2 days of your order so that you can approve it before we mark the order complete.
We want you to love your art so we also offer revisions at no extra cost. Simply suggest your changes in an email reply. We will work with you until you are happy!
However, if we don't hear from you within 3 days then we will auto-approve it to avoid unnecessary delays.
We send all customers an artwork preview via email within 2 days of ordering. If you cannot find it, please check your junk/spam folder. If it's not there either, please email us at contact@nibaprints.com to let us know. Occasionally, customers provide us with an incorrect email address. If you think this may have happened, please email us to update it.
The Product
We send your artwork in a high resolution JPEG file via email. You can then print this at home or at a local print shop. We optimise the file to be printed at your chosen size.
We improve the quality of the photo(s) you upload using advanced AI software. It is available in your cart once you've added a product.
This puts your order at the front of the artwork queue allowing you to receive your preview quicker, typically within 24 hours!
It is available in your cart once you've added a product.
Other
Yes we provide online gift cards! Simply email us at contact@nibaprints.com with the desired gift card value and we will help organise that.
We happily accept orders from customers worldwide! However, please note that prices are displayed in pounds (GBP) because we are based in the UK. If you're ordering from outside the UK, your bank or payment provider will handle the conversion to your local currency. Enjoy shopping with us!
If you have a discount code you can apply it at checkout.
Because of the custom nature of our products, we are unable to accept returns or offer refunds once your artwork is approved.
